Video Walkthroughs
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Expert In-House Repairs
Skilled technicians delivering efficient diagnostics, repairs, and product support from our dedicated UK workshop. Worldwide shipping available.
Vast Range of Spares
Over 7,000 spare parts stocked in the UK and ready for next day delivery. Over 2,000 spare parts supplied under warranty in 2025.
Online Support
Our digital spare parts platform provides access to detailed technical drawings, making it simple to identify, locate,and order replacement parts
Delivering Trusted Support to Over 1,000,000 Customers Since 2013
In-house
warranty repairs
The warranty repairs are carried out by experienced servicing technicians, Briggs & Stratton certified for petrol engine repairs and servicing, who will get your product working again.
This allows you to continue to use and enjoy your product, hassle-free with minimal down time.
Spare part supply for the UK & Ireland
We carry a large stock of genuine spare parts and accessories direct from the manufacturer, at the best possible prices with next day delivery.
The dedicated consumer support helplines are operating 7 days a week, all year round, or you can contact us by e-mail and webchat.
Working with
retailers
We work with most of the large DIY retailers in the UK and Ireland providing bespoke, manufacturer backed aftersales service & support.
We work with all major brands including Spear & Jackson, Yard Force, Qualcast, Macallister, Challenge, Sovereign, Gardenline, Workzone, Ryno and many more.
Frequently asked questions
Any specific product related issues can be found in our Advice Centre. If you cannot find the answer to your question please do not hesitate to call our Technical Helpline, open 7 days a week.
I can’t find the answer I am looking for?
Our Technical Helplines are open 7 days a week. Monday to Friday 9:00am to 5:00pm and Saturday to Sunday 11:00am to 4:00pm. Visit our Contact US page to find the right contact details for your product brand.
I’ve placed and order, but it hasn’t arrived?
You will have been sent an email with tracking information, please follow the link to check the status of your order, for further problems please Contact Us HERE.
The product I’ve ordered does not fit what can I do?
You can return your item to us for a full refund, to see our Returns/refund policy click HERE.
The product I’ve ordered is faulty, what can I do?
You can return your item to us for a full refund, to see our Returns/refund policy click HERE.
I want to return the product I have ordered?
Please contact us to discuss the problem, we can find a solution to suit everyone. Contact Us HERE.
