Core Service Aftersales Technical Helpline and Support Centre.
Core Service was set up in 2013 to provide garden and power tools aftersales support, with a technical helpline, technical repair support, spare parts and accessories for major retailers and brands in the UK and Ireland, supporting companies such as Homebase, Argos, Aldi and many more.
Year On Year
Year on year our service provision has grown, adding further retailers and brands to our support network. We work closely with the manufacturers supplying only genuine spare parts, lengthening the lifetime of your products and offering the most extensive variety at the best possible price.
THE AFTERSALES EXPERTS
AFTER SALES TECHNICAL HELPLINE
Latest Cloud Technologies
Our aftersales technical helpline has invested in the latest “Cloud” technologies enabling a greater range of support channels to our customers, reducing call wait times and offering more flexibility in when and how we can be in contact with them, putting the customer in control. Our technical helpline advisers are fully trained in all aspects of the products we support and deal with more than 600 calls per day.
what do we offer?
Need Support Using Your Product?
Whether your requirements are large or small, we’re here to help, priding ourselves on giving each customer a premium service.
We’ve got you covered!
Spare Parts
Need a new part for your product?
We’ve got it!
spare parts!
Warranty Spare Parts
Need a replacement part? Not sure if it’s a warranty issue?
Chat with us now to find out!
reviews from some of our customers
Awesome!
I want to thank you sincerely for such an efficient service and your approach and concern for customer satisfaction puts all your rivals in the shade!
Gerry
Outstanding!
Thank you very much, your customer service has been truly outstanding from the first call through to this point, many thanks.
Fi
Great!
Just wanted to thank you for such a quick service with the repair of our lawnmower. It was picked up on the Tuesday and returned on the Friday. Brilliant! We are so impressed.
Val
can we help your business?
Can We Help?
If you’d like to talk to us about placing your call centre business with us, please do not hesitate to contact us on 01904 696481. We can support you with inbound calls and online services such as email and web chat, outbound campaigns, repair services and drop shipping.
