Website FAQ’s
Please find some general FAQ’s on this page. Any specific product related issues can be found in our Advice Centre. If you cannot find the answer to your question please do not hesitate to call our Technical Helpline, open 7 days a week.
A. Visit our Advice centre for a wealth of information about your product.
A. Our Technical Helplines are open 7 days a week. Monday to Friday 9:00am to 5:00pm and Saturday to Sunday 11:00am to 4:00pm. Visit our Contact US page to find the right contact details for your product brand.
A. You will have been sent an email with tracking information, please follow the link to check the status of your order, for further problems please Contact Us HERE.
A. You can return your item to us for a full refund, to see our Returns/refund policy click HERE.
A. You can return your item to us for a full refund, to see our Returns/refund policy click HERE.
A. Please contact us to discuss the problem, we can find a solution to suit everyone. Contact Us HERE.